Beamtree is a global AI health technology company and Australian listed business, empowering organisations to deliver exceptional patient care and delivering even better value to the healthcare system in Australia and beyond. The focus of our products and services are to improve the quality and timeliness of coded clinical data, as well as provide a platform for analytic analysis to enable and inform decisions and management functions within healthcare.
The Role
The Coding Product Specialist is a permanent, full time role with hybrid work flexibility from our North Sydney office. In this role, you will be responsible for providing subject matter expertise, advice and support for our Integrated Coding Platform (ICP) – our new assisted coding and code finding solution. You will be an integral part of a team passionate about leveraging quality clinical data to better enable our customers to track and improve the quality of patient care to provide better health outcomes and, secure funding from payers that accurately represents the activity conducted to provide an excellent standard of care for those patients.
Job Description
The Role in Practice
The Coding Product Specialist is part of a professional team of health information and classification specialists, and health data technology solutions experts. Some of the key accountabilities include:
Being the Product Specialist and Champion for the Integrated Coding Platform (ICP) solution, supporting both internal and external customers
Functioning as our expert adviser for continuous improvement of ICP clinical coding guidance inclusions
Helping to develop and influence the product innovation and roadmap, assisting with the testing of new releases/products
Supporting the onboarding of new clients to the ICP solution, assessing how the solution aligns to their health information service workflows and business needs, and identifying opportunities for future product enhancements to add value
Managing the development and delivery of product training and communications materials for publication on various Beamtree communication mediums including user guides, release notes and promotional materials
Supporting in the delivery, implementation, and support of other Beamtree coding solutions (Autonomous Coding, PICQ, RISQ, Codexpert and PICQ Audit)
Providing health information, classification, and clinical coding expertise as needed for other Beamtree product and/or service deliveries
Undertaking accurate clinical coding and ensuring accurate clinical coding assignment, in relation to whichever classification is being utilised, to meet compliance and reporting requirements
Providing advice to Beamtree teams regarding all aspects of clinical classification as required, whether local (Australian) or international
Being the internal advocate for the external customer to set them up for success, responding to their queries and/or issues in a timely and professional manner
Liaising with colleagues to find the best solutions and processes to resolve customers' issues.
Desired Skills and Experience
Who You Are
To be successful in this role, you will have:
Minimum of 5 years Health Information Management/clinical coding experience with exposure to a diverse casemix
Relevant Health Information Management and clinical coding qualifications - La Trobe University Auditing Course qualifications or equivalent tertiary qualifications are highly desirable
Eligible for full membership to the Health Information Management Association of Australia (HIMAA)
Adherence to and commitment to remain current on IHACPA guidelines, coding updates, and, classification and DRG changes for ICD-10-AM/ACHI/ACS and AR-DRG
Commitment to remain current on Hospital Acquired Complications (HACs) guidelines updates and changes as per the Australian Commission on Safety and Quality in Health
Demonstrated experience in use of clinical coding and grouping technologies
Comprehensive knowledge, experience, and proficiency in clinical classification of medical records in ICD-10-AM/ACHI/ACS and AR-DRG, and Activity Based Funding principles
Knowledge of relevant legislation and policy pertinent to health information, clinical coding, and health classification
Previous auditing, training and education experience is highly desirable
Experience in development, maintenance, testing and/or implementation of new technologies to assist coding processes is highly desirable
Ability to build and maintain strong working relationships with both internal and external stakeholders, working autonomously and as part of a team
Ability to self-manage to successfully deliver on customer requirements, the needs of your colleagues, and corporate strategic initiatives
Excellent written and verbal communication skills, with the ability to confidently present and speak publicly
Demonstrated analytical and problem-solving skills, being process-oriented and able to bring structure to ambiguous problems
Willingness to travel as required.
Why Join Us?
For more than two decades, Beamtree has helped health providers make better decisions thanks to our pioneering data insights and benchmarking. We believe in creating a better future for health by turning data into insights and action through automation. Our mission is simple: harness data for better care. Beamtree believes it starts with better data and ends in better care - and that better has no limit.
We offer 5 weeks annual leave each year, workplace flexibility and interesting work with intelligent people creating positive impacts across health organisations we work with every day.
Beamtree offers a dynamic, welcoming workplace culture supported by our core values and we continue to grow.